Delete your account

You can delete your Müşterim account at any time. Deleting it removes all your records from our server and cannot be undone. If you want to keep your records, export them first as CSV or vCard under Settings → Export.

Delete in the app

1. Open Müşterim and go to Settings → Account.
2. Tap Delete account.
3. Confirm.

Your account and all your records on the server are deleted straight away, and you are signed out on all your devices.

Delete by e-mail

If you cannot use the app, send an e-mail with the subject “Delete account” from your account’s e-mail address to musterim@sayfa.app. We send a confirmation e-mail to the same address to make sure the request really comes from you. After you confirm, we delete your account within 30 days at the latest, usually much sooner, and let you know by e-mail.

What is deleted

• Your account details: your e-mail address, your Google or Apple link and your passkeys (if you signed in with Apple, we also revoke the link at Apple),
• your sessions and device registrations,
• all your synced records: customers, addresses, contact persons, fairs, encounters, activity records, notes and follow-ups.

What remains, and for how long

Data	Retention
Copies in server backups	At most 30 days, then deleted automatically
Technical records (IP address, request time; no content)	At most 30 days
E-mails about the deletion request	1 year, to show the request was fulfilled

Records on your phone

Deleting the account does not delete the records on your phone; the app keeps working without an account. To remove them too, uninstall the app or clear Müşterim’s data in your phone’s settings.

Questions: musterim@sayfa.app. The privacy policy explains how your data is handled.