Skip to content

Support

Last updated:

A problem or a suggestion? Write to musterim@sayfa.app. If you include your phone model, operating system version and the Müşterim version (Settings → About), we can help faster.

How do I export my records?

Go to Settings → Export, choose CSV or vCard, and send it through the share sheet to e-mail, Drive or your computer. Export is free and has no limits.

How do I move to a new phone?

Sign in on your old phone and wait until sync has finished. When you sign in on the new phone with the same method (passkey, Google or Apple), your customers, contacts, fairs and follow-ups come back. If you use the app without an account, your records are only on the old phone; sign in there first.

Reminders do not arrive

Reminders are scheduled on your phone and do not need internet. Allow notifications for Müşterim and, on Android, the “Alarms and reminders” permission. If battery saving delays notifications, exclude Müşterim from battery optimisation.

A business card was read wrongly

Put the card on a flat surface and scan it in good light with the whole card visible. You can correct every field before saving. For cards that cannot be read, use the quick form.

My fair is not listed

Fairs from the TOBB trade fair calendar are listed ready to pick. You can add any other fair, conference or meeting yourself from the Fairs screen.

I want to delete my account

The account deletion page explains how to do it in the app or by e-mail.

Other pages